Urgent electrical problems dealt with promptly across Greenwich, Blackheath, Woolwich, Charlton, Kidbrooke and surrounding areas. Call or WhatsApp and we'll respond quickly.
Not every problem needs someone out urgently, but some situations are genuinely urgent and should be treated as such:
If you smell burning or see sparks — turn off at the main switch, don't restore power, and call us. If there's any sign of fire, call 999 first.
If you've lost power to one room, it's probably a tripped RCD or MCB. Go to your consumer unit, check which switch has tripped and try resetting it. If it stays up, the problem was likely a faulty appliance — unplug things one at a time to find it. If the switch won't stay up, that needs attention, but it can usually wait until the next working day unless it's affected your heating in winter or there's another urgent factor.
WhatsApp us with a description of the problem — what's happening, any sounds, smells, or visible signs. We can often help you assess the situation remotely and advise on what's safe to do while we arrange attendance. For genuine emergencies we attend as quickly as possible.
We are transparent about pricing before we attend. We'll confirm what we expect to charge before anyone comes out so there are no surprises.
Turn off the main switch at your consumer unit. Don't restore power. If you can see smoke or flames, leave the property and call 999. Then contact us.
First check whether there's a local power outage by looking at your neighbours or checking your supplier's website. If the outage is only in your property and your main switch is up, check whether any RCDs have tripped. If the board looks normal but there's still no power, contact us.
Call or WhatsApp us now. We cover Greenwich, Blackheath and all surrounding SE postcode areas.